Delivery
Shipping
At Honey Jackson we use Australia Post for the majority of our shipping requirements. Standard delivery is within 2-7 business days of purchase. All orders will be dispatched within 24 hours of order placement (unless specified on the product listing) and the majority or orders will be received within 2-3 days of order placement.
All orders require a signature on delivery unless specified otherwise.
Depending on the size of your order, larger Items may be sent via courier. You will be sent a shipping notification if your order is sent via courier and signature on delivery will be required on these items.
The cost of delivery is calculated using size, weight and fragility of the item/s being shipped. This is to help ensure that your purchase arrives intact and undamaged.
Delivery Costs
Free Shipping
At Honey Jackson we are happy to offer Free shipping on orders over $150*
The only exclusion to this is heavy bulking items sent via courier which include original artwork, tiles & glass framed prints, limited edition prints, mirrors, furniture & lighting orders.
Showroom collections
Showroom collection is available from our new location in Northcote. Our hours are very flexible so drop us a note at hello@honeyjackson.com.au if you are in a hurry for your order or would like to view any products or artwork. We are very accomodating with days and times.
Furniture + Artwork & Mirrors
Australia wide deliveries of larger heavy bulky pieces of furniture, artwork, limited edition prints, Middle of Nowhere framed prints + mirrors will be sent via a courier. Delivery fees are quoted at time of purchase or as advised during corresponded with Honey Jackson.
A signature is required at the point of delivery for all items sent via courier excluding Middle of Nowhere prints.
For all Middle of Nowhere print orders please provide a business address or a residential address where you give Authority to Leave your delivery if no one is home at time of delivery. Please contact our friendly staff at hello@honeyjackson.com.au if you wish to discuss this further or don't give ATL and we will make alternative arrangements.
Insurance will be included on all Artwork, Mirrors, Middle of Nowhere Prints and furniture sent via courier. Insurance covers any loss or damages that occur during transit. You will receive a replacement item, not a repaired item.
Please note - Any transit damages claims must be made within 48 hours of receipt of delivery.
Artwork & Mirror Delivery costs are calculated on weight and location at checkout.
Limited edition unframed prints are sent Australia wide via courier with full insurance. The shipping cost is a flat rate fee of $40.
Please note that Custom Framed Glass Artwork by the artists; Prudence Caroline, Lumiere Art & Co, Antoinette Ferwerda and Sarah Kelk is not included in the above rates and is quoted based on location. Please contact the team at hello@honeyjackson.com.au if you wish to purchase a glass framed print by one of these artists.
Lighting shipping costs
Please contact the team at hello@honeyjackson.com.au for a quote for additional costs for lighting as this is not calculated at checkout.
International Shipping
At Honey Jackson we are more than happy to send any item big or small Internationally.
If you wish to have an item shipped outside Australia please send us an email at hello@honeyjackson.com.au outlining the item/s you wish to purchase and the international delivery address.
We will determine freight costs and an approximate delivery timeframe to this location for you.
Urgent Deliveries
If you require an urgent delivery please contact Honey Jackson at hello@honeyjackson.com.au . to discuss your options. We will always endeavour to do our best to accommodate your requests.
